We partner with reputable and reliable transport companies to ensure your orders are delivered securely and promptly. Our preferred transport companies include UPS, USPS & FedEx but may use others accordingly. These carriers have been carefully selected to provide efficient and safe delivery services to our customers.
Please note that the specific transport company used for your order may vary depending on your location and the selected shipping method during the checkout process.
To make a return, please contact our customer support at courtney@fetishjunkee.com with your order number and the reason for the return within 14 days of purchase. ITEMS MUST BE IN ORIGINAL, NEW/UNUSED CONDITION AND APPROVAL IS REQUIRED. After receiving instructions, prepare the item in its original packaging, attach the provided return label (if applicable), and ship to provided address. Please allow for a 24-48 hour response time.
Items are accepted within 14 days from the delivery date. Be sure to include your original packing slip with your return indicating the reason. Fetish Junkee reserves the right to refuse any return/exchange if the item appears damaged, worn or returned after the 14th day. In order to receive a refund, items must be returned in original condition and with tags attached. Customers are responsible for associated return shipping fees. All sales are final on sale items, no exceptions.
Cash on deliveries are not accepted; therefore all return shipping charges must be prepaid at your expense. It is highly recommended to keep your return tracking number on hand to monitor the status of your delivery.
*Fetishjunkee.com is not responsible for stolen or lost packages.
Exchanges are not accepted at this time. Please see return policy.
We will send an order confirmation to the email address you provided as soon as your order has been placed in our system. Ensure to check your spam mail.
Once your order has been packaged and sent from our warehouse, you will receive notification with your tracking number.
All major credit/debit cards are accepted. We also accept PayPal and Affirm.
Follow the steps below to use your discount code:
Keep in mind that you can only use one discount code per order, after the code has been used it is invalid. Our discount codes can be linked to specific products, thresholds and/or campaigns.
